Quotations are given based on the information provided by the hirer and prices are based on factors including the mileage from point A to point B, the mount of time involved in completing the booking, the date, availability and the route. All quotations include the vehicle hire, the driver, the fuel and all insurances. Any additional requirements should be discussed with a representative before placing a booking as extra charges may apply.
Bookings are based on the number of passengers and the luggage stated at the time of quotation. When placing a booking via phone you will be asked to confirm all of the information is correct before taking a payment. When making a payment transfer without speaking with a representative we will assume that all information we have on your quotation is correct and that no amendments need to be made. Adding passengers, pick ups or any other requirements after this payment is received may still result in additional charges applying. You should always check with a representative if you want to make changes.
Based on the information provided, we will only guarantee to provide a vehicle suitable for the amount of luggage and passengers stated. For example, where you have selected 15 passengers and a 1 to 15 seat minibus it is not safe to assume that you will receive a 16 seater. For example; where 1 passengers are travelling and your quotation states 1-15 seat minibus, we may send you a vehicle with between 1 and 15 seats. Where a 1 seater is available, this will be a likely vehicle for you to receive. If your passenger number increases or you would like to guarantee a certain amount of seats in order to provide extra room for passengers in the vehicle, please discuss this with us and we will advise on the best option – this doesn’t always incur an additional cost. Also, if you select no luggage or lap luggage, you may receive a vehicle without a boot space on board. It is always best to ensure that all details are correct before booking.